Delivery

If you place your order before 3pm we will dispatch the same day and those after 3pm the following day. Any orders placed on a Friday after 3pm be dispatched on Monday.

Over bank holidays orders will be despatched from the 1st working day onwards after the holiday.

POSTAGE RATES
Our postage rates are as follows:

UK & Northern Ireland
Standard Post (2-3 days) – Free Over £30.00 or £3.95 per order

DPD fully tracked, signature required £4.95 (Next Day to NI, 2 days to UK Mainland)

Southern Ireland

Standard Post FREE Over £30.00 or £4.95 per order

DPD fully tracked, signature required - Next Day £5.95

Europe & Rest of World:

Standard Post £7.95 per order

Rest of World:
Standard Post £9.95 per order

For standard post please allow up to 5 working days for delivery of orders to Great Britain and Northern Ireland and up to 10 working days for delivery of orders to Southern Ireland.

Please allow 15-20 days for delivery of orders to Europe and the rest of the world.

Note – we are unable to process orders to a PO Box address.

Please ensure that you supply a delivery where someone will be available to accept your parcel.

*During busy periods We will endeavour to dispatch your order within 24-48 hours





Returns

You may return most new, unopened items within 28 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you would like to return your order, please contact us via email info@skinician.com prior to sending your parcel back. Our Customer Care Team will approve your return and give you a reference number.

We recommend that you return using a tracked service and keep a copy of your proof of postage, as we can't be held responsible for goods that have either been damaged or lost in transit. Goods must be returned in their original, sealed packaging and re-saleable.

If you do receive a damaged item, please do not dispose of this without confirmation from us as we may require it returned (at our expense).

Returns should be sent to the address below along with order confirmation slip and your reference number:

4Beauty Group Returns
Block B, Carryduff Business Park
Carryduff
Belfast
BT8 8AN
Northern Ireland

You should expect to receive your refund within two weeks from the date we receive your package, however, in many cases you will receive a refund more quickly. This time period includes time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (5 to 10 business days).



IMPORT + EXPORT DUTIES
If your delivery address is outside the UK you may be subject to any import duties and/or taxes, which are levied once a shipment reaches the destination country. Any additional charges for customs clearance must be borne by the customer.

The customer agrees that as the importer of the goods they ordered they must comply with all applicable laws and regulations of the country in which the goods are received. The customer should also be aware that when shipping internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.